A helpdesk primarily handles immediate, user-facing issues. It’s your first point of contact for technical queries and minor problems. On the other hand, IT support goes deeper. It involves specialists
There are a handful of common IT issues that almost all small businesses face. Such issues can significantly slow down business operations, and they’re just plain annoying! However, IT
Real IT pros know how to be proactive with IT management Staying ahead of potential business disruptions isn’t just a goal; it’s a necessity. Reactive IT management is the root
If you don’t already know, the IT procurement process is simply the steps a business goes through to obtain the right hardware and software to run their operations. The
According to the Oxford Economics Report, 83% of business leaders worldwide now rely on outsourced consultants or contractors. This statistic refers to all verticals, but IT is one of
A virtual CIO (vCIO) does everything an in-house chief information officer does, but virtually. Instead of hiring a CIO, you can outsource IT service providers to perform their duties
Hint: The answer lies in selecting the right partner, right from the get-go Partnering with an I.T. managed services provider (MSP) makes good business sense. If successful, you’ll reduce your
As more American businesses trust their tech to a managed service provider (MSP), it’s important to understand the range of services they offer. Most MSPs offer several different types of
You’ll lose as much as $9,000 per minute during the course of unplanned network downtime. This issue, however, is preventable with the appropriate IT services supporting your business. But the natural question
Did you know that worldwide IT spending is set to hit $4.6 trillion in 2023 with 89% of companies expecting to grow or maintain their IT budget? Not investing in
You’ll lose as much as $9,000 per minute during the course of unplanned network downtime. This issue, however, is preventable with the appropriate IT services supporting your business. But the
Small business owners generally understand how important their IT systems are to their business’s success. One survey found that 78% of small business owners planned to make technology a top
