Eugene IT Support

Experience seamless IT support with Eugene’s trusted technology experts.

Beyond Fast Responses: Attentus Delivers Effective IT Support in Eugene

Effortless IT Support: Leave the Hassle to Attentus

Why choose Attentus Technologies for IT support?

Turn down your ticket volume to 1 per every 4 devices per month.
Get an IT solution that sticks within 15 minutes of your initial engagement with support.
Don’t spend any longer than 20 minutes waiting for our support team to get back to you.
Reduce the need for reactive help thanks to our regular IT maintenance checks.
Count on us to be ready to help 24 hours a day and 7 days a week.

Request a Quote for our IT support services in Eugene

Testimonials

Rave Reviews: Eugene's Trusted IT Support

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

“Quick responses and an easy process to get the needed item ordered. Thanks!”

“QUICK AND EFFICIENT AS ALWAYS !!!”

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

“Ryan was wonderful and supported my question well”

“Stephanie was very patient and kind to a very cranky and difficult client! She's great :slight_smile:!!”

“Quick response and problem was solved”

“1st time I dealt with Sean. He was awesome, patient and Knowledgeable. Thanks Sean”

“Dave was here early morning before staff started showing up, so no interruptions to employee's work load. Awesome job as always”

“First thing in the morning, I was unable to log into my computer; I called in and spoke with Stephanie. Stephanie was extremely pleasant and very efficient and took care of my issue in less than 10 minutes. She completely turned my day around for the better!”

“Timely resolution and pleasant conversation”

"I recommend attentus technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

The detailed information and assistance I received was extraordinary, Attentus Technologies service is excellent and prompt. The level of detail to troubleshoot and find a resolution is admirable. Thank you.

Prompt service and solved my problem completely!!

Love Attentus - I had 2 issues yesterday and they handled both timely, professionally, and compassionately.The team is always responsive, prompt, and professional Thank you as aways!

Careful attention and persistence, with a great, friendly attitude. Thank you Attentus!

Brandon knew exactly how to handle our billing issue with Google when our GSuite was shut down! He quickly got us back up and running. Much appreciated.

Chad was able to figure out my issue in minutes. thanks Chad!!

Chris was awesome to have in our office!

Quick, easy and knowledgeable

Stephanie kept working until she solved the problem! Much appreciated!

This was my first time working with Stephanie on an open ticket. She was friendly, knowledgeable and was able to solve my problem/answer my question quickly! thanks!

When we acquired a business, the old System Administrator had left prior to the acquisition without leaving any documentation. This lead to a multitude of issues with the old 365 accounts and domain. Attentus saved us by working tirelessly to help organize and get control over the previous accounts and domain.

The job was completed successfully and in a reasonable amount of time. Thank you

Very helpful and friendly tech. Thank you Chad!

Aaron was super helpful and explained the fixes (and my mistake) clearly. Thanks

Lightning-fast response to my problem which was fixed within the hour

It was very impressive to submit a help ticket and have my issue resolved in the same day! Thank you!

Thank you for being quick to respond an action my request

They always answer my questions and I feel well taken care of

Great help and fast. Thanks!

Wolf was terrific in helping me! THANK YOU!

Above and Beyond :)

Quick to respond, friendly, and showed me a workaround to my issue.

Sean was very helpful. Listened to my concerns and reacted quickly to get me going again.

Awesome!! Thanks for you speed

Stephanie was thorough, professional, and consistent in taking care of each individual user whose laptop was creating duplicate files and folders.

AWESOME assistance. Thank you so much for sticking with me through a bizarre issue and making my computer run again!

Great follow up and care

Thomas was professional, friendly, and able to quickly help run through possible client side errors before quickly identifying the driver issue at hand.

Excellent. Very responsive and very professional!

Sean did a great job helping me. He was patient and methodical in his explanations, so I could easily understand what he was doing and why. He fixed the issue completely. I appreciated working with him

Sean was awesome, taught me how to fix my monitors to scroll around them easier. He did not make me feel like I was dumb to ask for help on something so minor. Keep up the good work and thanks for helping those of us that are somewhat computer challenged.

Every time I contact you, I have a wonderful experience and my problems are fixed. Please give Sean kudos from me. Keep doing what you do!!

Stephanie was incredibly helpful and assisted with several printing issues I had. She was quick and kind.

Aaron has been great. Every time he comes out to complete a project, he asks around to see if anyone needs anything else while he's here. He also completed an unrelated ftp project while here. Over and Above expectation. Thanks Aaron

Seth was quick and efficient and assisted me with my tech issue within 30 seconds!

Chad is awesome, makes the fixes quick and painless. Thank you.

Friendly customer service!

When one of our users was compromised Attentus had the incident settled in a matter of minutes. We are very thankful to have them on our team.

Quick resolution to a simple problem, thank you.

Fix was speedy and well done

Stephanie is a pleasure to work with and always explains things so that us non-technical types can understand what she's talking about. And usually, I pick up a tip or two on working with the software, in addition to her resolving my initial issue.

Quick

I just wanted to take a moment and express how much I enjoy and appreciate working with everyone at Attentus! There has never been an issue that you guys have not been able to fix, and every ticket I've submitted has been handled with attention and warmness. I feel like everyone goes above and beyond with everything. Thank you, everyone.

Chad was helpful in solving my problem and clearly explaining possible solutions to me without feeling pedantic or patronizing.

You guys did great. The change was simple and easy on me. Thanks

Problem resolved quickly and effectively!

Thank you for your help!

I know my IT issues will get solved and the Attentus team makes me feel like I am a priority.

Quick responses, thorough results, friendly/professional, great!

Chad is a rockstar for working with me on the Chase Bank check scanner and for putting up with the first Rep snoring into the phone!

Excellent service

Quick and efficient. I love the Attentus team.

Great job. Thanks Aaron

Great listener to my issue and was able to fix it while on the phone

Aaron was a life saver, as we were without internet service Sunday morning

Attentus IT Support Services Include…

Remote IT Support

Accessible Remote IT Support: Anytime, Anywhere

In today's remote work environment, your employees may be scattered across different locations, states, or even countries.

With our 24/7 remote IT support, anyone can access assistance easily, whether they are in the office or working remotely.

We offer a user-friendly web-based customer portal for opening tickets, and you can also provide our 24/7 helpdesk number to your employees for immediate support.

Onsite Support

Onsite Support: Expert Help Where You Need It

For complex IT issues or hardware-related problems, sometimes a remote solution isn't enough.

If you're in the Seattle or Eugene area, we offer onsite support to address these challenges directly.

Our goal is to minimize the occurrence of such incidents. While onsite, we also provide valuable insights to help you prevent similar issues in the future.

Approachable Technicians

Reliable Remote IT Support for Seamless Connectivity

In today's remote work landscape, maintaining reliable connectivity is crucial for businesses.

Partner with our IT support company in Lakewood, Colorado to provide your remote staff with:

24/7 IT helpdesk support
Patch management services
Robust cybersecurity protection
And more

At Attentus Technologies, we understand that IT support is not just about technology - it's about customer service. Our approachable technicians prioritize communication to provide you with better long-term IT solutions.

Data Backup & Disaster Recovery

Efficient Data Backup & Disaster Recovery Solutions

When disaster strikes, you can't afford a prolonged business interruption. Data disasters can cause significant downtime.

At Attentus Technologies, we provide regular data backup and disaster recovery planning services to minimize recovery time and ensure business continuity.

With our support, you can get back to business as usual quickly and efficiently.

Cloud Service Support

Simplify Cloud Challenges with Expert Support

Many businesses rely on cloud-based data, but misconfigurations can lead to complex issues.

At Attentus Technologies, we specialize in troubleshooting cloud environments to quickly resolve any misconfigurations or other problems.

Our goal is to simplify your cloud experience and prevent recurring issues from impacting your operations.

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Our IT Support in Other Locations

IT Support in Bainbridge Island • IT Support in Bremerton • IT Support in Redmond • IT Support in Boise • IT Support in Spokane • IT Support in Eugene • IT Support in Bellingham • IT Support in Bend • IT Support in Hillsboro • IT Support in Idaho Falls

Our Clients

Our Trusted Clients

Our Numbers

Unparalleled IT Support: Exceptional Service That Sets Us Apart

Quick response times on a minute-by-minute basis.

Response times in minutes

0.975

Satisfaction of our customers

Enhanced Support through Continuous Monitoring

At Attentus, our priority is to minimize the need for you to reach out to us for support. That’s why we offer continuous security monitoring for every endpoint in your network. By proactively monitoring your systems, we can catch any potential issues early on, before they escalate into significant problems. Our expert team is equipped to detect, neutralize, and recover from threats, ensuring that any disruptions are resolved swiftly and with minimal impact.

With our comprehensive monitoring system in place, we strive to not just reduce IT downtime, but also prevent it from occurring in the first place. By staying one step ahead of potential issues, we keep your business running smoothly and securely, allowing you to focus on what you do best.

IT Support Aligned with Your Business Goals

As a business leader working with an IT department, you understand that IT goals and business goals can sometimes clash. However, when you partner with Attentus for IT support, you can leave those worries behind. Our dedicated support team adheres to an ITIL (Information Technology Infrastructure Library)-based approach, specifically designed to align IT services with your business needs.

ITIL encompasses a comprehensive set of best practices that ensure a seamless integration between IT and business objectives. With our expertise in ITIL, we have mastered the art of understanding and synchronizing our support services with your unique business goals. This means that when we say we’ll align with your objectives, it’s not just a promise – it’s a science!

By choosing Attentus for your IT support needs, you can be confident that every action we take is in harmony with your business goals. Our ITIL-driven approach guarantees that our support services are fully aligned with your vision, helping you achieve sustained success.

Expert VoIP Support: Elevating Your Communication Experience

Voice over Internet Protocol (VoIP) has transformed business communications, providing benefits such as flexibility, cost savings, and advanced call features. However, as with any technology, challenges can arise.

That’s where the Attentus support team comes in. We have a wealth of experience in VoIP design and installation, making us the go-to experts for all your VoIP needs. Our top-notch support services extend to VoIP troubleshooting as well, ensuring that any issues are efficiently resolved.

We understand the critical role that effective communication plays in keeping your business running smoothly, and VoIP is a fundamental part of that equation. Trust Attentus to deliver reliable, expert support for all your VoIP requirements.