Boise IT Support

Unlock Your Business’s Potential with Boise’s Premier IT Support

Introducing Attentus: Support that Delivers Results

Effortless IT Support: Experience Service That Anticipates Your Needs

Why choose Attentus Technologies for IT support?

Turn down your ticket volume to 1 per every 4 devices per month.
Get an IT solution that sticks within 15 minutes of your initial engagement with support.
Don’t spend any longer than 20 minutes waiting for our support team to get back to you.
Reduce the need for reactive help thanks to our regular IT maintenance checks.
Count on us to be ready to help 24 hours a day and 7 days a week.

Request a Quote for our IT support services in Boise

Testimonials

Client Testimonials: Boise's Trusted IT Support Provider

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

“Quick responses and an easy process to get the needed item ordered. Thanks!”

“QUICK AND EFFICIENT AS ALWAYS !!!”

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

“Ryan was wonderful and supported my question well”

“Stephanie was very patient and kind to a very cranky and difficult client! She's great :slight_smile:!!”

“Quick response and problem was solved”

“1st time I dealt with Sean. He was awesome, patient and Knowledgeable. Thanks Sean”

“Dave was here early morning before staff started showing up, so no interruptions to employee's work load. Awesome job as always”

“First thing in the morning, I was unable to log into my computer; I called in and spoke with Stephanie. Stephanie was extremely pleasant and very efficient and took care of my issue in less than 10 minutes. She completely turned my day around for the better!”

“Timely resolution and pleasant conversation”

"I recommend attentus technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

The detailed information and assistance I received was extraordinary, Attentus Technologies service is excellent and prompt. The level of detail to troubleshoot and find a resolution is admirable. Thank you.

Prompt service and solved my problem completely!!

Love Attentus - I had 2 issues yesterday and they handled both timely, professionally, and compassionately.The team is always responsive, prompt, and professional Thank you as aways!

Careful attention and persistence, with a great, friendly attitude. Thank you Attentus!

Brandon knew exactly how to handle our billing issue with Google when our GSuite was shut down! He quickly got us back up and running. Much appreciated.

Chad was able to figure out my issue in minutes. thanks Chad!!

Chris was awesome to have in our office!

Quick, easy and knowledgeable

Stephanie kept working until she solved the problem! Much appreciated!

This was my first time working with Stephanie on an open ticket. She was friendly, knowledgeable and was able to solve my problem/answer my question quickly! thanks!

When we acquired a business, the old System Administrator had left prior to the acquisition without leaving any documentation. This lead to a multitude of issues with the old 365 accounts and domain. Attentus saved us by working tirelessly to help organize and get control over the previous accounts and domain.

The job was completed successfully and in a reasonable amount of time. Thank you

Very helpful and friendly tech. Thank you Chad!

Aaron was super helpful and explained the fixes (and my mistake) clearly. Thanks

Lightning-fast response to my problem which was fixed within the hour

It was very impressive to submit a help ticket and have my issue resolved in the same day! Thank you!

Thank you for being quick to respond an action my request

They always answer my questions and I feel well taken care of

Great help and fast. Thanks!

Wolf was terrific in helping me! THANK YOU!

Above and Beyond :)

Quick to respond, friendly, and showed me a workaround to my issue.

Sean was very helpful. Listened to my concerns and reacted quickly to get me going again.

Awesome!! Thanks for you speed

Stephanie was thorough, professional, and consistent in taking care of each individual user whose laptop was creating duplicate files and folders.

AWESOME assistance. Thank you so much for sticking with me through a bizarre issue and making my computer run again!

Great follow up and care

Thomas was professional, friendly, and able to quickly help run through possible client side errors before quickly identifying the driver issue at hand.

Excellent. Very responsive and very professional!

Sean did a great job helping me. He was patient and methodical in his explanations, so I could easily understand what he was doing and why. He fixed the issue completely. I appreciated working with him

Sean was awesome, taught me how to fix my monitors to scroll around them easier. He did not make me feel like I was dumb to ask for help on something so minor. Keep up the good work and thanks for helping those of us that are somewhat computer challenged.

Every time I contact you, I have a wonderful experience and my problems are fixed. Please give Sean kudos from me. Keep doing what you do!!

Stephanie was incredibly helpful and assisted with several printing issues I had. She was quick and kind.

Aaron has been great. Every time he comes out to complete a project, he asks around to see if anyone needs anything else while he's here. He also completed an unrelated ftp project while here. Over and Above expectation. Thanks Aaron

Seth was quick and efficient and assisted me with my tech issue within 30 seconds!

Chad is awesome, makes the fixes quick and painless. Thank you.

Friendly customer service!

When one of our users was compromised Attentus had the incident settled in a matter of minutes. We are very thankful to have them on our team.

Quick resolution to a simple problem, thank you.

Fix was speedy and well done

Stephanie is a pleasure to work with and always explains things so that us non-technical types can understand what she's talking about. And usually, I pick up a tip or two on working with the software, in addition to her resolving my initial issue.

Quick

I just wanted to take a moment and express how much I enjoy and appreciate working with everyone at Attentus! There has never been an issue that you guys have not been able to fix, and every ticket I've submitted has been handled with attention and warmness. I feel like everyone goes above and beyond with everything. Thank you, everyone.

Chad was helpful in solving my problem and clearly explaining possible solutions to me without feeling pedantic or patronizing.

You guys did great. The change was simple and easy on me. Thanks

Problem resolved quickly and effectively!

Thank you for your help!

I know my IT issues will get solved and the Attentus team makes me feel like I am a priority.

Quick responses, thorough results, friendly/professional, great!

Chad is a rockstar for working with me on the Chase Bank check scanner and for putting up with the first Rep snoring into the phone!

Excellent service

Quick and efficient. I love the Attentus team.

Great job. Thanks Aaron

Great listener to my issue and was able to fix it while on the phone

Aaron was a life saver, as we were without internet service Sunday morning

Attentus IT Support Services Include…

Remote IT Support

Effortless Access to Remote IT Support

In today's world, remote work has become the norm, with employees working from various locations, both in and out of the country.

With our 24/7 remote IT support, anyone can easily access our services anytime and anywhere. Our user-friendly web-based customer portal allows for convenient ticket submission, and we also provide a dedicated 24/7 helpdesk number for immediate assistance.

Onsite Support

Onsite Support When You Need Us

For complex IT issues or those requiring physical hardware assistance, we offer onsite support in the Seattle & Boise areas.

Our goal is to minimize the occurrence of such incidents. During our visit, we provide comprehensive insights to help prevent future recurrence of the same problem.

Approachable Technicians

Responsive Remote IT Support

Ensure seamless connectivity for your remote workforce with our fast-acting IT support services in Lakewood, Colorado. Benefit from:

24/7 helpdesk support
Patch management
Cybersecurity protection
And more

Approachable Technicians Who Understand Both Technology and People

At Attentus Technologies, we understand that IT support is not just about technology but also about providing excellent customer service. Our team consists of personable technicians who are skilled in both areas. We believe that approachability and effective communication lead to better long-term IT solutions.

Data Backup & Disaster Recovery

Rapid Recovery for Uninterrupted Business

In the face of a disaster, your business cannot afford prolonged downtime.

Data disasters can significantly disrupt operations and recovery efforts can be time-consuming.

With our regular data backup and disaster recovery planning services, Attentus Technologies ensures swift recovery, minimizing downtime, and allowing your business to resume operations promptly.

Cloud Service Support

Simplify Cloud Challenges

As more businesses embrace cloud-based solutions, complexities can arise, especially with misconfigurations affecting 44% of cloud environments during migration.

At Attentus Technologies, we specialize in troubleshooting cloud issues, identifying misconfigurations and other problems. Our goal is to swiftly resolve any issues and prevent them from recurring.

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Our IT Support in Other Locations

IT Support in Bainbridge Island • IT Support in Bremerton • IT Support in Redmond • IT Support in Boise • IT Support in Spokane • IT Support in Eugene • IT Support in Bellingham • IT Support in Bend • IT Support in Hillsboro • IT Support in Idaho Falls

Our Clients

Our Valued Clients

Our Numbers

Experience Unmatched IT Support Excellence with Attentus Technologies

Quick response and resolution times

Prompt response times

0.975

Ensuring Customer Happiness

Maximize Support with Continuous Monitoring

At Attentus Technologies, we take a proactive approach to IT support in Boise. Our continuous security monitoring ensures that every endpoint in your network is constantly monitored for potential threats. Our goal is to detect and address issues early on, before they escalate and cause significant disruptions.

By implementing this system, our expert team can effectively detect, neutralize, and recover from threats without anyone even realizing there was a problem. With our proactive monitoring, you can not only minimize IT downtime but also prevent it from occurring in the first place. We are dedicated to keeping your business running smoothly and securely.

Experience the benefits of our continuous monitoring solution and enjoy enhanced IT stability and peace of mind.

Align Goals: Empower Your Business with IT Support

As a business leader in Boise, you understand the challenges of aligning IT goals with overall business objectives. At Attentus Technologies, we recognize this and have implemented an IT support approach based on ITIL (Information Technology Infrastructure Library) practices.

By following the ITIL framework, our support team ensures that your IT services are perfectly aligned with your specific business needs. We have refined the process of harmonizing IT and business goals, allowing us to seamlessly integrate our services to support and enhance your overall business objectives.

With Attentus IT support, you can have confidence that your IT strategy is in sync with your organizational goals, providing you with a solid foundation for success.

Enhance Communications: Our VoIP Support Expertise

Experience the power of Voice over Internet Protocol (VoIP) for your business in Boise. VoIP has transformed business communications by offering flexibility, cost savings, and advanced call features. However, like any technology, it can come with its own challenges.

At Attentus, we not only have extensive experience in VoIP design and installation, but we also excel as experts in VoIP troubleshooting. Our dedicated support team understands the critical role that effective communication plays in keeping your business running smoothly, and we are committed to ensuring that your VoIP systems are optimized for seamless communication.

Harness the full potential of VoIP technology with the trusted expertise and support of Attentus. Experience reliable and efficient communication solutions that propel your business forward.