Bainbridge Island IT Support

Boost Your Business with Exceptional IT Support from Attentus Technologies

Beyond Fast Responses: Attentus Delivers Effective IT Support in Bainbridge Island

Seamless IT Support That Anticipates Your Needs

Why choose Attentus Technologies for IT support?

Turn down your ticket volume to 1 per every 4 devices per month.
Get an IT solution that sticks within 15 minutes of your initial engagement with support.
Don’t spend any longer than 20 minutes waiting for our support team to get back to you.
Reduce the need for reactive help thanks to our regular IT maintenance checks.
Count on us to be ready to help 24 hours a day and 7 days a week.

Request a Quote for our IT support services in Bainbridge Island

Testimonials

Testimonials from Our Satisfied Bainbridge Island IT Support Clients

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

“Quick responses and an easy process to get the needed item ordered. Thanks!”

“QUICK AND EFFICIENT AS ALWAYS !!!”

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

“Ryan was wonderful and supported my question well”

“Stephanie was very patient and kind to a very cranky and difficult client! She's great :slight_smile:!!”

“Quick response and problem was solved”

“1st time I dealt with Sean. He was awesome, patient and Knowledgeable. Thanks Sean”

“Dave was here early morning before staff started showing up, so no interruptions to employee's work load. Awesome job as always”

“First thing in the morning, I was unable to log into my computer; I called in and spoke with Stephanie. Stephanie was extremely pleasant and very efficient and took care of my issue in less than 10 minutes. She completely turned my day around for the better!”

“Timely resolution and pleasant conversation”

"I recommend attentus technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

The detailed information and assistance I received was extraordinary, Attentus Technologies service is excellent and prompt. The level of detail to troubleshoot and find a resolution is admirable. Thank you.

Prompt service and solved my problem completely!!

Love Attentus - I had 2 issues yesterday and they handled both timely, professionally, and compassionately.The team is always responsive, prompt, and professional Thank you as aways!

Careful attention and persistence, with a great, friendly attitude. Thank you Attentus!

Brandon knew exactly how to handle our billing issue with Google when our GSuite was shut down! He quickly got us back up and running. Much appreciated.

Chad was able to figure out my issue in minutes. thanks Chad!!

Chris was awesome to have in our office!

Quick, easy and knowledgeable

Stephanie kept working until she solved the problem! Much appreciated!

This was my first time working with Stephanie on an open ticket. She was friendly, knowledgeable and was able to solve my problem/answer my question quickly! thanks!

When we acquired a business, the old System Administrator had left prior to the acquisition without leaving any documentation. This lead to a multitude of issues with the old 365 accounts and domain. Attentus saved us by working tirelessly to help organize and get control over the previous accounts and domain.

The job was completed successfully and in a reasonable amount of time. Thank you

Very helpful and friendly tech. Thank you Chad!

Aaron was super helpful and explained the fixes (and my mistake) clearly. Thanks

Lightning-fast response to my problem which was fixed within the hour

It was very impressive to submit a help ticket and have my issue resolved in the same day! Thank you!

Thank you for being quick to respond an action my request

They always answer my questions and I feel well taken care of

Great help and fast. Thanks!

Wolf was terrific in helping me! THANK YOU!

Above and Beyond :)

Quick to respond, friendly, and showed me a workaround to my issue.

Sean was very helpful. Listened to my concerns and reacted quickly to get me going again.

Awesome!! Thanks for you speed

Stephanie was thorough, professional, and consistent in taking care of each individual user whose laptop was creating duplicate files and folders.

AWESOME assistance. Thank you so much for sticking with me through a bizarre issue and making my computer run again!

Great follow up and care

Thomas was professional, friendly, and able to quickly help run through possible client side errors before quickly identifying the driver issue at hand.

Excellent. Very responsive and very professional!

Sean did a great job helping me. He was patient and methodical in his explanations, so I could easily understand what he was doing and why. He fixed the issue completely. I appreciated working with him

Sean was awesome, taught me how to fix my monitors to scroll around them easier. He did not make me feel like I was dumb to ask for help on something so minor. Keep up the good work and thanks for helping those of us that are somewhat computer challenged.

Every time I contact you, I have a wonderful experience and my problems are fixed. Please give Sean kudos from me. Keep doing what you do!!

Stephanie was incredibly helpful and assisted with several printing issues I had. She was quick and kind.

Aaron has been great. Every time he comes out to complete a project, he asks around to see if anyone needs anything else while he's here. He also completed an unrelated ftp project while here. Over and Above expectation. Thanks Aaron

Seth was quick and efficient and assisted me with my tech issue within 30 seconds!

Chad is awesome, makes the fixes quick and painless. Thank you.

Friendly customer service!

When one of our users was compromised Attentus had the incident settled in a matter of minutes. We are very thankful to have them on our team.

Quick resolution to a simple problem, thank you.

Fix was speedy and well done

Stephanie is a pleasure to work with and always explains things so that us non-technical types can understand what she's talking about. And usually, I pick up a tip or two on working with the software, in addition to her resolving my initial issue.

Quick

I just wanted to take a moment and express how much I enjoy and appreciate working with everyone at Attentus! There has never been an issue that you guys have not been able to fix, and every ticket I've submitted has been handled with attention and warmness. I feel like everyone goes above and beyond with everything. Thank you, everyone.

Chad was helpful in solving my problem and clearly explaining possible solutions to me without feeling pedantic or patronizing.

You guys did great. The change was simple and easy on me. Thanks

Problem resolved quickly and effectively!

Thank you for your help!

I know my IT issues will get solved and the Attentus team makes me feel like I am a priority.

Quick responses, thorough results, friendly/professional, great!

Chad is a rockstar for working with me on the Chase Bank check scanner and for putting up with the first Rep snoring into the phone!

Excellent service

Quick and efficient. I love the Attentus team.

Great job. Thanks Aaron

Great listener to my issue and was able to fix it while on the phone

Aaron was a life saver, as we were without internet service Sunday morning

Attentus Technologies

IT Support Company in Bainbridge Island, WA

1700 Westlake Ave N 200 unit 2, Seattle, WA 98109, United States

Attentus IT Support Services Include…

Remote IT Support

Effortless Remote IT Support Anywhere, Anytime

In today's world of remote work, your employees can be located anywhere, whether it's out of the office, out of state, or even out of the country.

With our 24/7 remote IT support, accessing our services is a breeze. Our user-friendly web-based customer portal allows anyone to effortlessly open a ticket, and you can provide our 24/7 helpdesk number to any employee in need.

Onsite Support

Responsive Onsite IT Support When You Need It

For complex IT issues or hardware-related concerns, remote support may not suffice. That's why we offer onsite support to clients in the Seattle & Bainbridge Island area.

While addressing these incidents, we strive to provide comprehensive insights to help you prevent future recurrences of the same problem.

Approachable Technicians

Efficient and Approachable Remote IT Support

If your business relies on remote work, ensuring seamless connectivity is crucial for every computer user.

Partner with our IT support company in Lakewood, Colorado to provide your remote staff with:

24/7 IT helpdesk support
Patch management services
Robust cybersecurity protection
And more

At Attentus Technologies, we understand that IT support is not just about technology - it's about people too. Our support desk is manned by personable technicians who excel in customer service. We believe that approachability and clear communication are key to finding long-term IT solutions.

Data Backup & Disaster Recovery

Rapid Recovery for Unforeseen Disasters

When disaster strikes, you can't afford prolonged disruptions to your business productivity.

Data disasters often lead to significant downtime and the need for extensive data recovery efforts.

With Attentus Technologies, you'll benefit from regular data backup and disaster recovery planning services. Our efficient solutions ensure that your recovery time is minimized, allowing you to resume business operations promptly.

Cloud Service Support

Streamline Cloud Complexity

As more businesses embrace cloud-based data, complexities can arise, with 44% of cloud environments being misconfigured during migration.

At Attentus Technologies, we specialize in troubleshooting cloud environments. Whether it's a misconfiguration or any other issue, we promptly resolve it to prevent future recurrences.

Our IT Support in Other Locations

IT Support in Bainbridge Island • IT Support in Bremerton • IT Support in Redmond • IT Support in Boise • IT Support in Spokane • IT Support in Eugene • IT Support in Bellingham • IT Support in Bend • IT Support in Hillsboro • IT Support in Idaho Falls

Our Clients

Our Trusted Clients

Our Numbers

Unparalleled IT Support That Sets Us Apart...

Prompt resolution times

Rapid response within minutes

0.975

Delighting our customers with exceptional service

Elevate Support with Continuous Monitoring

At Attentus Technologies, we have a paradoxical approach to IT support services on Bainbridge Island. Our goal is to minimize the need for you to reach out to us by implementing continuous security monitoring for every endpoint in your network.

By closely monitoring your network, we can proactively identify and address any potential issues before they escalate into major problems. With our vigilant system in place, our expert team can swiftly detect, neutralize, and recover from any threats, often resolving them before anyone even notices.

With our proactive approach, we aim to not just reduce IT downtime but prevent it from occurring in the first place. Benefit from our seamless IT support services and enjoy uninterrupted business operations.

Sync IT Support to Achieve Business Goals

As a business leader working with an IT department, you understand the challenges of aligning IT goals with overall business objectives. At Attentus Technologies, we prioritize bridging this gap by implementing an ITIL-based approach.

ITIL, or Information Technology Infrastructure Library, is a comprehensive framework that ensures IT services are closely aligned with the specific needs of your business. With our IT support team following these best practices, you can trust that our solutions will be tailored to meet your unique business goals.

We take pride in our ability to seamlessly integrate IT support services with your overall business strategy, giving you the peace of mind that your technology infrastructure is working in harmony with your broader objectives.

Seamless VoIP Support Included!

Voice over Internet Protocol (VoIP) has brought a new level of efficiency and agility to business communications. With its flexibility, cost savings, and advanced call features, VoIP has become an essential tool for organizations.

However, as with any technology, challenges can arise. That’s where the experienced support team at Attentus Technologies comes in. Not only are we skilled in VoIP design and installation, but we also excel in VoIP troubleshooting.

We understand the critical role effective communication plays in keeping your business running smoothly, and we recognize the importance of a reliable VoIP system to achieve that goal. Count on us to provide top-notch support and maximize the benefits of VoIP for your organization.