Outsourcing I.T. management to a reliable partner can reduce expenses by 50% or more. Are you ready to make smarter financial decisions with your I.T.?
Be honest. How much do you spend on I.T. management each year? Do you secretly think you’re overpaying and wish you could reduce expenses by 10…20… or even 30%? I.T. is a critical function for any business that wants to remain relevant in a digital-first world. But your business shouldn’t have to lose an arm or leg for it. Yet, that’s often what happens when managing I.T. in-house. The good news is that you can minimize costs by outsourcing to a reliable technology partner.
How much exactly can you save by outsourcing? We’ve analyzed quantitative market research data and combined it with our experience delivering managed services to create a detailed breakdown of outsourced vs. in-house I.T. management costs. By the end of this article, you’ll have a clear picture of the exact savings to expect by delegating some or all of your functions to a reliable partner like Attentus. Keep reading.
A Brief Overview of the Outsourcing Landscape
To kick things off, let’s explore some recent statistics on I.T. outsourcing.
- The global I.T. outsourcing market is compounding at an annual rate of 5.1% and will reach $129.13 billion by the end of 2024 and $150.06 billion in 2027 (Research and Markets).
- Approximately 76% of companies rely on third parties for I.T. service delivery, with 57% outsourcing to cut costs (Delloite).
- About 37% of small businesses already outsource business processes (including I.T.), and 52% plan to do so in the future (Clutch)
I.T. outsourcing is on an upward trajectory globally, mainly due to cost incentives. And it isn’t an exclusive prerogative of large firms, either. That said, the potential gains from I.T. outsourcing aren’t always apparent. Comparing internal and external I.T. management costs is essential to clarify how outsourcing saves money.
The Real Cost of In-House I.T. Management
According to Zip Recruiter’s October 2024 estimates, an I.T. manager’s base salary averages $81,709, not including the tens of thousands more spent on benefits like insurance, paid leave, and other perks. These hidden costs quickly add up.
Take, for instance, an I.T. manager tasked with supporting 25 users and managing a few servers. Their responsibilities often include helpdesk tasks, server maintenance, network updates, and cybersecurity. This heavy workload can quickly lead to burnout, which in turn results in turnover and costly hiring challenges. According to the Society of Human Resource Management (SHRM), replacing skilled I.T. staff takes an average of 42 days and requires a competitive salary offer. In today’s competitive landscape, is managing I.T. in-house truly worth the cost?
Relying solely on in-house I.T. management is expensive and inefficient in today’s rapidly changing business landscape. That’s why seeking help from a reliable managed service provider (MSP) is crucial.
The Value of Outsourcing
Innovative companies seeking to stay competitive often choose to outsource I.T. management. By contracting with an MSP to handle some or all of their I.T. functions, businesses can achieve immediate cost savings of up to 50% or more, depending on the arrangement. For instance, managing 25 workstations through an MSP might cost about $100 per workstation per month, totaling approximately $30,000 annually—a significant reduction compared to the costs of in-house I.T. management.
When you switch to an MSP, your business benefits from:
- -A complete team of specialists at a predictable monthly fee.
- -Enterprise-grade tools and security without a hefty price tag.
- -24/7 support without overtime costs.
- -vCIO services that provide strategic guidance for future I.T. planning, helping you stay ahead in a rapidly evolving landscape.
- -Timely updates and maintenance, and much
And that means no more:
- Downtime because your I.T. manager got bogged down by the day-to-day and couldn’t address mission-critical tasks promptly.
- Paying expensive salaries, benefits, or social contributions.
- Worrying about who takes care of things when your I.T. manager is sick or on leave.
- Sifting through countless resumes, hoping to find someone half as decent as your former I.T. guy for a comparable salary when they decide to leave.
If outsourcing I.T. sounds like it will make your life much easier, it will. And there’s even more good news. Starting today, you can finally manage I.T. functions with help expert help from Attentus.
Why Choose Attentus for Your I.T. Outsourcing Needs?
With so many managed I.T. service providers, it’s hard to swim through the marketing noise to find a company that genuinely cares about your business more than the dollars you’ll bring them.
At Attentus, we simplify I.T. to drive your business forward without draining resources. We align I.T. solutions with your business needs and enthusiastically tackle challenges without finger-pointing or blameshifting that leaves you frustrated. With predictable monthly costs, you’ll never be caught off guard by unexpected expenses.
Our approach is simple: we strive to be so effective that you don’t need us. Our business model thrives on keeping your systems running smoothly, so we’re always proactively working to prevent downtime before it happens. This commitment aligns with two of our core values: “Deliver Exceptional Results” and “Be the Answer.” Let us help you transform I.T. from a necessary evil into a competitive advantage. Contact us now for more information.
