Bellevue IT Helpdesk Services

Don’t let slow response times impede your business. Work with a team that keeps your IT running at peak performance.

Responsive Support That You Can Depend On - Everytime

Calling IT support shouldn’t be a stressful experience. Work with a team that puts the “help” back into IT helpdesk support.

Why choose Attentus Technologies for outsourced helpdesk support ?

Get back to work faster with skilled IT technicians who resolve most issues in less than 15 minutes.
Enjoy better business continuity with proactive solutions that fully resolve problems on the first-try.
Receive help when you need it with round-the-clock helpdesk services. Our helpdesk is available 24/7.
Support where you need it . Our remote support services means your team can access us from anywhere.
Rest assured you’re in good hands. We have a 97.5% CSAT rating and the average employee relationship is10+ years.

Request more info on our managed helpdesk services in Bellevue.

Testimonials

What Our Client’s Say About Our IT Helpdesk Support in Bellevue

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

“Quick responses and an easy process to get the needed item ordered. Thanks!”

“QUICK AND EFFICIENT AS ALWAYS !!!”

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

“Ryan was wonderful and supported my question well”

“Stephanie was very patient and kind to a very cranky and difficult client! She's great :slight_smile:!!”

“Quick response and problem was solved”

“1st time I dealt with Sean. He was awesome, patient and Knowledgeable. Thanks Sean”

“Dave was here early morning before staff started showing up, so no interruptions to employee's work load. Awesome job as always”

“First thing in the morning, I was unable to log into my computer; I called in and spoke with Stephanie. Stephanie was extremely pleasant and very efficient and took care of my issue in less than 10 minutes. She completely turned my day around for the better!”

“Timely resolution and pleasant conversation”

"I recommend attentus technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

The detailed information and assistance I received was extraordinary, Attentus Technologies service is excellent and prompt. The level of detail to troubleshoot and find a resolution is admirable. Thank you.

Prompt service and solved my problem completely!!

Love Attentus - I had 2 issues yesterday and they handled both timely, professionally, and compassionately.The team is always responsive, prompt, and professional Thank you as aways!

Careful attention and persistence, with a great, friendly attitude. Thank you Attentus!

Brandon knew exactly how to handle our billing issue with Google when our GSuite was shut down! He quickly got us back up and running. Much appreciated.

Chad was able to figure out my issue in minutes. thanks Chad!!

Chris was awesome to have in our office!

Quick, easy and knowledgeable

Stephanie kept working until she solved the problem! Much appreciated!

This was my first time working with Stephanie on an open ticket. She was friendly, knowledgeable and was able to solve my problem/answer my question quickly! thanks!

When we acquired a business, the old System Administrator had left prior to the acquisition without leaving any documentation. This lead to a multitude of issues with the old 365 accounts and domain. Attentus saved us by working tirelessly to help organize and get control over the previous accounts and domain.

The job was completed successfully and in a reasonable amount of time. Thank you

Very helpful and friendly tech. Thank you Chad!

Aaron was super helpful and explained the fixes (and my mistake) clearly. Thanks

Lightning-fast response to my problem which was fixed within the hour

It was very impressive to submit a help ticket and have my issue resolved in the same day! Thank you!

Thank you for being quick to respond an action my request

They always answer my questions and I feel well taken care of

Great help and fast. Thanks!

Wolf was terrific in helping me! THANK YOU!

Above and Beyond :)

Quick to respond, friendly, and showed me a workaround to my issue.

Sean was very helpful. Listened to my concerns and reacted quickly to get me going again.

Awesome!! Thanks for you speed

Stephanie was thorough, professional, and consistent in taking care of each individual user whose laptop was creating duplicate files and folders.

AWESOME assistance. Thank you so much for sticking with me through a bizarre issue and making my computer run again!

Great follow up and care

Thomas was professional, friendly, and able to quickly help run through possible client side errors before quickly identifying the driver issue at hand.

Excellent. Very responsive and very professional!

Sean did a great job helping me. He was patient and methodical in his explanations, so I could easily understand what he was doing and why. He fixed the issue completely. I appreciated working with him

Sean was awesome, taught me how to fix my monitors to scroll around them easier. He did not make me feel like I was dumb to ask for help on something so minor. Keep up the good work and thanks for helping those of us that are somewhat computer challenged.

Every time I contact you, I have a wonderful experience and my problems are fixed. Please give Sean kudos from me. Keep doing what you do!!

Stephanie was incredibly helpful and assisted with several printing issues I had. She was quick and kind.

Aaron has been great. Every time he comes out to complete a project, he asks around to see if anyone needs anything else while he's here. He also completed an unrelated ftp project while here. Over and Above expectation. Thanks Aaron

Seth was quick and efficient and assisted me with my tech issue within 30 seconds!

Chad is awesome, makes the fixes quick and painless. Thank you.

Friendly customer service!

When one of our users was compromised Attentus had the incident settled in a matter of minutes. We are very thankful to have them on our team.

Quick resolution to a simple problem, thank you.

Fix was speedy and well done

Stephanie is a pleasure to work with and always explains things so that us non-technical types can understand what she's talking about. And usually, I pick up a tip or two on working with the software, in addition to her resolving my initial issue.

Quick

I just wanted to take a moment and express how much I enjoy and appreciate working with everyone at Attentus! There has never been an issue that you guys have not been able to fix, and every ticket I've submitted has been handled with attention and warmness. I feel like everyone goes above and beyond with everything. Thank you, everyone.

Chad was helpful in solving my problem and clearly explaining possible solutions to me without feeling pedantic or patronizing.

You guys did great. The change was simple and easy on me. Thanks

Problem resolved quickly and effectively!

Thank you for your help!

I know my IT issues will get solved and the Attentus team makes me feel like I am a priority.

Quick responses, thorough results, friendly/professional, great!

Chad is a rockstar for working with me on the Chase Bank check scanner and for putting up with the first Rep snoring into the phone!

Excellent service

Quick and efficient. I love the Attentus team.

Great job. Thanks Aaron

Great listener to my issue and was able to fix it while on the phone

Aaron was a life saver, as we were without internet service Sunday morning

Attentus Technologies

IT Helpdesk Services in Bellevue

2265 116th Ave NE Suite 111,
Bellevue, WA 98004, United States

Toll-Free: (855) 965-3231

Keep Business Moving with Our IT Helpdesk Support in Bellevue

IT Support That Makes Sense

When you outsource your helpdesk services to Attentus Tech, you’ll gain confidence knowing you made the right choice.

Our help desk is available at any time and from anywhere – this means any of your team can get the IT support they need no matter where they are or when they work.
With our team, you can meet the support demands of a remote or hybrid workforce with ease.

Headache Free IT Support

Stop juggling multiple vendors and tracking numerous IT support phone numbers. Instead, work with a single vendor for all your support and helpdesk needs.

Consolidating all your help desk needs to one vendor means you’ll have just one number to keep track of and have every ticket seamlessly tracked in a single, centralized database.

With Attentus Tech, you can enjoy spending less time managing your IT support vendors and more time getting work done.

Comprehensive Cloud Computing Help

By 2025 , 85% of companies will have a cloud-first technology infrastructure. If you’re part of this majority, you need support that can provide as much help for your cloud IT issues as your software and hardware.

This is where Attentus Technologies can be of assistance.

We are cloud computing experts and can provide you IT support for your cloud based solutions including:

Cloud servers
Applications
SaaS solutions
All other cloud-based technology

Minimize Downtimes and Business Interruptions

Unaddressed software problems can quickly disrupt your business’s production capabilities – resulting in operational bottlenecks and costly downtime.

Our proactive help desk management services ensure your business-critical software remains current, empowering your team to propel your business ahead.

Avoid being left paying for software solutions that don’t work, or support services that leave you hanging. Work with our professionals and experience what high-quality, responsive, and effective help desk support for your software tools really looks like.

Ensure Devices Can Keep Up

Keep your team’s devices operating at maximum capacity with support from a trusted Bellevue, WA managed IT services provider.

When you outsource your IT help desk to Attentus Technologies, we’ll help to ensure each device in your fleet works beautifully.
Our help desk technicians can troubleshoot the following devices:

Laptops
Workstations
Mobile devices
Tablets
All other common endpoints

Most device maintenance can be executed remotely. However, if a hands-on approach is required, our on-site support team will happily help you take care of the problem.

Our Clients

Clients We Proudly Serve

Our Numbers

How Attentus Technologies Outshines the Competition

97.5

Customer satisfaction rating

Years of delivering exceptional helpdesk services

Years of average employee

We Value Customer Service-Led Technical Support from Our IT Helpdesk in Bellevue

Around-the-clock Support: Your IT Safety Net

Get ready for a life where you don’t panic when IT issues strike.

With our 24/7 Helpdesk services as your reliable safety net, handling those pesky tech problems is seamless and stress free.

This means you can dive into productivity without worrying about IT hassles.

Our team, backed by an average employee tenure of 10 years, solves tickets in just 15 minutes in most cases.

Imagine the peace of mind from knowing expert help is just a call away, anytime you need it.

Let us handle the tech, so you can handle the business.

Make Room for Capacity with Responsive Helpdesk Support in Bellevue

Enjoy helping your team get more work done by removing IT troubleshooting from their plate.

With support from Attentus Tech’s friendly help desk professionals, you’ll find you have more time to put towards what matters – running your business.

Trust us to manage and resolve your IT issues while you strategize and lead with confidence.

It’s time to unlock your full business potential.

Benefit from IT Professionals That Listen

Step into a smoother IT operations experience with Attentus’s managed helpdesk services.

Our highly skilled professionals listen and provide customized solutions for your unique business needs.

Our team will ensure you feel heard and understood – we don’t rely on technical jargon and we don’t expect you to speak “IT”.

Experience the power of effective communication in IT, helping your business stay agile and competitive.

Eliminate Downtime, Increase Productivity

Improve your IT and employee performances with support that is easy, friendly and effective.

Our Other IT Services in Bellevue, Washington

FAQ

IT Helpdesk Services in Bellevue - Your Questions Answered

How do You Measure Customer Satisfaction With Your Helpdesk Services?

At Attentus Technologies, we believe in a continuous cycle of improvement, guided by customer feedback.

We rely on a regular review of our services to help us understand and improve the quality of our services. Everyday we generate a helpdesk report and review it with our team.

This is done to ensure every client is experiencing top-level services and care that are consistent with our established best practices.